on 14-12-2022 21:38. I'm very sorry to hear about the experience you have had when contacting us regarding your pre-installation. Further exclusions & legal stuff apply. I don't work for Virgin Media. Select the Home tab. We deliver our broadband via a dedicated fibre cable, so there’s no need for a phone line when installing our broadband. The VM installer came and saw that the cable which had been cut from my new home needed to be installed, he noted that there must be a blockage which needs completing before he can. 1 days; BT – 8. Available with M50 broadband or faster. and download selected. £8p/m extra or included with Gig1 or Volt. Sign in to My Virgin Media a. 161346 Virgin Media D4A Self Install Guide_VMHUB_p_0803. Available with M50 broadband or faster. If you can set up using a Self-Install pack, but choose to use an engineer for the installation, you’ll still be charged £30 for this service. Regardless of whether you're signing up to an internet service provider on the Openreach network, or Virgin Media, there's a standard set-up time of 2 weeks. For customers needing new cables installed, the wait will depend on engineer availability in your area. Virgin Media reserves the right to withdraw or amend the pricing if you change any part of your package. Download the Virgin Media Connect app now. Your post is waiting for approval from FasterBroadband. Virgin Fibre Areas only. This particular tariffs gives a huge 264Mbps average download speeds, 25Mbps upload speeds - and there aren. 1. Virgin Media broadband installation process can vary depending on the type of service you. Virgin Media has already switched on a gigabit-speed service for about 3. Alessandro Volta. indd 10 09/03/2016 12:48. b) Currently under trial is full FTTP. VM network has two flavours of FTTP. At launch, Stream is available to both new and existing customers who take a Virgin Media broadband only or broadband and home phone package, offering a quick and easy entertainment add on that pairs perfectly with the company’s lightning-fast broadband – offering speeds up to 22x faster than the UK average. i control almost of my house appliances via WiFi because of my medical condition effects my mobility I ended my provirus internet provider service because of Virgin media. I've tried reaching the pre-install team through the normal Virgin phone line, but I got dropped when they tried to transfer my call after being on the phone for about an hour. . Yes! When you join Netflix, you’ll get to choose your Netflix plan. Hoping someone can help me with a pre-installation question. If you have an other QuickStart installation from Virgin Media,. If all wayleave permissions are granted, we would then begin planning, cabling, and construction before then installing. WiFi Guarantee with WiFi Max: Available to Virgin Media residential broadband customers on M125 broadband or faster provided you are not taking services in any of our 2022/2023 network expansion areas. Virgin Media M125 Fibre Broadband. Download the Virgin Media Connect app now . The provider will then arrange for an engineer to visit your property to install the line. It helps you get your broadband up and running and make the most out of your WiFi experience, all from the comfort of your sofa. At least 30Mbps download speeds in every room or £100 one-off credit. Point the 360 remote towards the box; Press and hold the TV and 0 button for 10 seconds - this should force pairing; Did that not work? Press and hold the TV and Rewind button for 10 seconds which will factory reset the 360 remote. When getting a new phone line installed with an Openreach provider (practically any provider that's not Virgin Media), the first step is to contact the provider to book an installation. Availability of services from other major UK ISPs will differ from Virgin Media’s services. Availability. These prices are for new customers only. The Voom plans start from £33 per month (exc VAT) and include a business. On M50 Broadband, you’ll get an average download speed of 54Mbps. You can also use our Broadband. In the Virgin Media Connect app, you’ll be able to see your mesh WiFi Pod’s health, signal strength, and speeds. • £20 a month on a 30-day rolling contract. Switch on your TV, then using your own TV remote press the Input, AV or Source button. However, if you’re on one of our 30-day rolling contracts you’ll need to pay an additional one-off flexi fee of £45. If you can set up using a Self-Install pack, but choose to use an engineer for. Best VPNs for Virgin Media. Find out when Virgin Media broadband will be rolling out in your area - if it’s not already available. 0 and phone. Watch in more rooms with 4K-ready Virgin TV 360 Mini boxes. Using a how-to video and clear help guides to upgrade or install your new TV, home phone and broadband service yourself. It's so easy and. In our opinion, the M125 fibre broadband plan is a good choice for most UK households. It really is as bad as the reviews. At least 30Mbps download speeds in every room or £100 one-off credit. Virgin Media Set-up Fee: There’s an activation fee of £35. You’ll also benefit from an average upload speed of 20Mbps on the plan. 50/month and gives you an average download speed of 362Mbps. Need help installing Virgin Media broadband? Use our QuickStart self installation package for quicker broadband and internet set up. 0 and phone. However, if you’re on one of our 30-day rolling contracts you’ll need to pay an additional one-off flexi fee of £45. Up to 3 WiFi Pods if needed. How to set up Broadband. One less router in landfill 15 days ago. To make your experience smoother and easier, our Virgin Mobile app and Virgin Media app and have joined forces to become the all-in-one My Virgin Media app. They will not be investing in DocSIS 4. Virgin TV V6 box Splitter Power supply Power supply Wall socket Activate Follow the step-by-step instructions to install your new Hub and get your broadband connection working. I have signed up to Virgin media broadband and had some external work done on my house. It also boasts one of the fastest and most reliable connections you can get for the price. I have found it very difficult to get communication from Virgin Media and wondered if my situation was common…Virgin Fibre Areas only. Virgin Media engineer installation. Get Virgin Media broadband from £28. Over 400 servers in the UK and over 5,500 worldwide. Thanks for posting in regards to moving a wall socket, we appreciate you raising this via the forums. Phone line - 5 mins. Search Search. As in the picture below, you can observe the download speed test, upload speed test, ping, and Jitter parameters. No setup fee is available on all bundles, broadband & phone, and broadband only packages. High folks, this is my first post and it is about the VM installation process which I believe is very broken. You'll see this icon when we think it'd be helpful for you to pause the video. This means you can enjoy our superfast broadband speed with an average download of 1,130Mbps, without being connected to a landline. Automatic compensation is only applied for installation delays when the Virgin Media is at fault. Step 2: Get connected. This promotion means you won’t pay the usual setup fee of £35. 25 a month. During this time, an engineer will come to visit your property. Exclusions & legal stuff apply. HD TV set and a Stream box connected with HDMI cables required for viewing HD channels. Whether you want more privacy or help managing your calls, the best broadband and phone deals let you tailor your services. ahhh the rubbish that is CS - you could try this. So you won’t need to hop around. Virgin Media services are only available in eligible Virgin Media network areas. Excludes broadband faults and broadband network outages. Virgin Media Installation: Technician installation fees may apply on certain packages or bundles (starting from £30 for standard install). I do not have the wall socket by Virgin Media, so that it is no way to connect with the isolator cable as well as the hub. Here's what to expect when having Virgin Media Fibre Broadband installed in your home in terms of quality of installation including wiring, cable boxes, and. After the factory reset, try pressing TV and 0 button for 10 seconds and it should now force pairing. With a landline: 14 days. Without a landline: 21 days. 0 or 3. So when the engineer to install my broadband came round on the 14 of October they went to the. However I've received an email. Further exclusions & legal stuff apply. First someone will come to run a cable from the road. It has five different widely available speed options, with average speeds of 54Mbps, 132Mbps, 264Mbps, 362Mbps and 516Mbps. This shiny new version of the app is the control unit for your WiFi that helps get your Virgin Media broadband up and running. Connect the Hub’s new power cable with the blue label to the back of the Hub, and plug the other end into a wall socket. It lets you run a super-intelligent WiFi home scan to smooth out any snags, manage your WiFi Pods, and pause WiFi to any device when you need to – perfect for when it’s. Virgin Media Help - Get help, tips and advice to m. 50/month and gives you an average download speed of 264Mbps. Volt benefits include (1) Virgin Media broadband speed boost to the next available level (up to a max of 1Gbps download speed) at the point you place your order to become supercharged with Volt. Up to 3 WiFi Pods if needed. Find out when Virgin Media broadband will be rolling out in your area - if it’s not already available. Fastest WiFi guarantee of any major provider. For more information, select the type of broadband service you're planning to switch to on Sky: Essential Plus Broadband. Virgin Media offers only superfast and ultrafast broadband. Up to 3 WiFi Pods if needed. Welcome to Virgin Media, home of Superfast broadband, TV, landline & mobile deals. In this video I will show you how to install the Virgin Med. The work itself will likely take less than a day to. Available with M50 broadband or faster. The wall box may be branded with the logos of an old cable TV company (not VM). Virgin Media – 150 from our home phone or mobile, 0345 454 1111* on any (* call costs vary) from 8am: to 9pm Monday to Friday, to 8pm Saturday, to 6pm Sunday. How to transfer your home phone number. Whether you’re getting your broadband, tv or home phone set up, or have a technical issue that needs looking at, our friendly. Or you may be quicker than average! You won’t be involved the whole time. Virgin Media’s broadband speeds are fast. Engineer installations. If you in a property that's recently been added to Virgin Media's network we have another video th. Whether it’s running vital tests, pausing WiFi to certain devices or rebooting your Hub, you can be a WiFi wizard without getting up off your sofa or new WFH office. Volt benefits include (1) Virgin Media broadband speed boost to the next available level (up to a max of 1Gbps download speed) at the point you place your order to become supercharged with Volt. I live at no. At least 30 Mbps download speeds in every room or £100 one-off credit. Explore Utrack. Let’s look at the different Fibre Broadband speeds available with our landline and broadband deals: Broadband, TV and phone deals Broadband, TV, phone and SIM deals Black Friday broadband deals. WiFi Guarantee with WiFi Max: Available to Virgin Media residential broadband customers on M125 broadband or faster provided you are not taking services in any of our 2022/2023 network expansion areas. Sorry to hear that your install was delayed and of your complaint regarding compensation for this. No setup fee. No setup fee is available on all bundles, broadband & phone, and broadband only packages. Connect the Hub’s new power cable with the blue label to the back of the Hub, and plug the other end into a wall socket. Virgin Media Television; For business; Webmail; Sign-in; My Virgin Media. Select the correct HDMI input for your box. Virgin Media broadband speeds. Push the red label end of the white cable, into the wall socket. Hi I started my "journey" with Virgin Media back in March and have had my installation delayed 9 times and had 2 appointments missed, currently just had it delayed again until December 02nd. For customers new to Virgin Media – select one of the Broadband/TV bundles currently available, then: Enter your postcode when prompted to check availability in your area. This shiny new version of the app is the control unit for your WiFi that helps get your Virgin Media broadband up and running. 50) and extra HD box worth £6. If Google Fiber is available in your area, we highly recommend it. Virgin Media’s entry-level fibre broadband service is known as M50 Broadband. Virgin Media Internet Security will always ask for your permission before removing any software, but we do advise that you follow the on-screen instructions throughout. Further exclusions & legal stuff apply. Step: 03: Let the Virgin Test Speed Results Load and See the Results. 01/09/14 - 13:14 #2. Various cable mediums are used in modern systems to transmit data. It'll take just over 30 minutes. If our technician needs to install our cables and switch your broadband over, it will take more time, but you’ll be offered the next available installation visit when you place your order. Chris. Sometimes there is no wall box, just a trailing cable. If something doesn’t look right, try plugging the mesh WiFi Pod into a few different places around your home to find the best coverage. Our unique network connects you to the things you love online with download speeds from up to 50Mbps all the way up to 300Mbps; that's more than 3x faster than Sky and BT’s fastest speeds. a) Project Lightning install, which uses RFoG (Radio Frequency over Glass), where the fibre is converted to a coax connection for the hub and TV box. Contact your provider: 4. Back up your device using iCloud or your computer. Virgin Media M250: 264Mbps download, 25Mbps upload. Yes, you can – at Virgin Media, we don’t need to run your broadband through a landline. 7, at the end of a small cul-de-sac road with 10 houses. As far as UK providers are concerned, Plusnet take the longest time, whereas the wait time for Virgin Media customers is the shortest. . Go to Account settings, then Account details b. If there’s one thing Virgin Media’s broadband is renowned for, it’s speed. Virgin Media’s M250 Fibre Broadband starts from £30. This is usually available where the home has recently had an active Virgin Media fibre broadband service and is available on most, but not all, Virgin Media packages. 31 Dec. Here’s a snapshot of the average download speeds you can expect for each package: M50 package - average download speed of 54Mbps (but isn’t promoted on the site and you’ll have to specifically ask for it when speaking to an. Fibre Installation Across Private Driveway. Virgin Fibre Areas only. If that matches with the tech visit today, then today is when you start counting from at £5. Get hundreds of channels in a 4K ready, multi-screen, fibre-fast TV streaming package. I'm a current virgin media broadband customer due to shortly move house. If you’re installing broadband, TV, and a phone line, the process should take around one hour and 15 minutes. If you're happy with this and for the charge we can make the arrangements for you 🙂. Virgin Media O2 is giving millions of Virgin Media customers a broadband speed boost at no extra cost. Options. (I did this video to help/guide new engineer as I did not find any for my self when I started. Excludes broadband faults and broadband network outages. 25 per day. Im a new VM customer, and am getting Broadband and phone. Learn about QuickStart - Virgin Media's self-installation service. Fibre to the Cabinet (FTTC) broadband comes in three main variants which offer a downstream line connection speed of 80 meg (80 Mbps), 55 meg (55 Mbps) or 40 meg (40 Mbps), but the actual maximum throughput speed of the service will be slightly lower than this at around 76 / 52 / 38 Mbps. Excludes broadband faults and broadband network outages. Follow the steps below: The easy way to connect to the Virgin Media broadband and home phone service. 50 a month if you receive Universal Credit, Pension Credit, Income Support, Income-based Jobseeker’s Allowance or Income-based. How long does a Virgin Media installation take? If your home has previously been connected to Virgin Media broadband, the whole signup to up-and-running process can be done in a few days. 2. Digging up drive for installation. Also got the Hub 5x which is supposed to be better than the Hub 4 some people get. Compare our best broadband deals in your area in seconds with free set up. Automatic compensation under Ofcom rules is £9. Virgin Media Ireland Limited, Macken House, 39/40 Mayor Street Upper, Dublin 1. Virgin Media broadband customer reviews. It offers an average download speed of 132Mbps – around twice the speed of the UK’s average broadband connection. Further exclusions & legal stuff apply. These prices are for new. Get more information on the advertised Virgin Media broadband speeds here. It has five different widely available speed options, with average speeds of 54Mbps, 132Mbps, 264Mbps, 362Mbps and 516Mbps. Virgin Fibre Areas only. Excludes broadband faults and broadband network outages. Contact your chosen provider and arrange to have a new line installed. At least 30Mbps download speeds in every room or £100 one-off credit. Excludes broadband faults and broadband network outages. The Virgin Media SuperHub that came included in your home installation package might. During installation, Virgin Media Internet Security will look for conflicting or older security software programs running on your machine and prompt you to remove the software. Virgin Media M350: 362Mbps download, 36Mbps upload. Virgin Media broadband Getting Virgin Media installed is a bit different, as the brand has its own network, separate from the Openreach network used by other providers. Just hook up an adaptor to your Virgin Media Hub to help you get a better WiFi signal in any room with a working socket. Up to 3 WiFi Pods if needed. If you’re looking for ultrafast home broadband that’s about five times faster than the UK’s average connection, Virgin Media currently offers M350 fibre broadband from £34. Compare broadband. Having never had any experience of Virgin Media before I wanted to gain some advice / information. Available with M50 broadband or faster. How to set your Streaming TV box. The Virgin Media 'M' series of broadband packages are pretty easy to understand compared to most. • £0 a month on a 30-day rolling contract. 0 out of 5. Equipment - All the necessary Virgin Media kit, such as our wireless broadband Hub, will be provided to you. Our , which you can add anytime, start from £2. At 1,130Mbps, Gig1 Fibre Broadband’s average download speeds are even faster, making this the fastest Virgin Media speed you can get for gaming. Set up and change your Direct Debit details. £8p/m extra or included with Gig1 or Volt. If the externals are not there this needs to be reported, as a separate set of contractors will need to be bought in to re-establish the connection to the street cabinet. Excludes broadband faults and broadband network outages. 4 daysSwitch broadband in three easy steps. The provider will then arrange for an engineer to visit your property to install the line. If you can set up using a Self-Install pack, but choose to use an engineer for the installation, you’ll still be charged £30 for this service. 8 November 2022. Currently available from £28 per month, Virgin Media says it’s perfect for customers using up to 5 devices at the same time. Virgin Fibre Areas only. Check which Hub you’ve got and then pick the test you need. Available with M50 broadband or faster. Up to 3 WiFi Pods if needed. Up to 3 WiFi Pods if needed. No Virgin media wall socket. D01 C9W8Since then, Virgin Media claims it is unable to complete my installation or deal with problems with the service. It's the new Virgin FTTP product. TV 360 and home phone not currently available in 2022/23 network expansion areas. Then, under Virgin Media Mail app password tap Generate new App password and follow the instructions. No setup fee is available on all bundles, broadband & phone, and broadband only packages. Reasons to use a 3rd party Virgin Media router. Virgin Media Installation: Technician installation fees may apply on certain packages or bundles (starting from £30 for standard install). 18 month contract. During in which time I have lost count of the number of phone calls I have had with them of which they just repeated. This means you can enjoy our superfast broadband speed with an average download of 1,130Mbps, without being connected to a landline. The area that im in, some houses are using telegraph poles and some are using underground. And don’t forget, our WiFi guarantee with WiFi Max is our promise you’ll enjoy download speeds of at least 30Mbps in every room or get £100 bill credit. Different upstream speeds are available at either 2Mbps. Excludes broadband faults and broadband network outages. At least 30Mbps download speeds in every room or £100 one-off credit. Virgin Media Help - Get help, tips. The speed you receive where you live may be lower than that listed above. Service status isn’t just a Virgin Media broadband checker, it’s an overall Virgin Media fault checker. The new fibre phone line is designed to work with the same phones as the old copper line. Gig1 Fibre Broadband comes with a WiFi Hub that’s capable of delivering gigabit speeds over WiFi. So I originally ordered Virgin Media Broadband on the 8th of August. Why you’ll love Virgin Mobile; Stay connected with Virgin Mobile; Already with us? Using your phone abroad; Get help with your mobile; Lost or stolen phone; Get the Virgin. Need help installing Virgin Media broadband? Use our QuickStart self installation package for quicker broadband and internet set up. You’ll leave the Hub alone for 10 minutes and the TV 360 box for 5 minutes, while they’re sorting themselves out. All you need to do is plug your adapter into the Hub, then plug your phone into the adapter and you’re ready to go. Compare superfast fibre optic broadband packages available in your area from BT, Sky, Virgin Media, TalkTalk and more, and find the best deals and offers. Some things you can do are: View your current and previous bills. . 2. Black Friday sale ends on 27th November. Whether installing a new hub, an old hub, phone broadband & TV, we have you covered. This promotion means you won’t pay the usual setup fee of £35. Included with all our bundles. We deliver our broadband via a dedicated fibre cable, so there’s no need for a phone line when installing our broadband. This hole will typically be up to 1cm in diameter and often positioned near your front door. Virgin Fibre Areas only. Using a how-to video and clear help guides to upgrade or install your new TV, home phone and broadband service yourself. Available with M50 broadband or faster. If you have an other QuickStart installation from Virgin Media,. These prices are for new customers only. Virgin Media reserves the right to withdraw this offer at any time. WiFi Pod (white) Using our mesh WiFi Pods (white), boost your home broadband coverage and make sure no room is left unconnected. Availability of services from other major UK ISPs will differ from Virgin Media’s services. Virgin Fibre Areas only. This costs £40, and you’ll be given the next available appointment. 18 month minimum term. There is no charge for the Stream service, but a one-off £35 Stream activation fee applies, along. 2. The My Virgin Media app lets you easily switch between your broadband, TV and home phone account, and your mobile account . Fast, reliable internet throughout our homes makes everyday life run more smoothly, which is why we’ve introduced our WiFi guarantee with WiFi Max. Welcome to. Excludes broadband faults and broadband network outages. Find out how to set up your Virgin Media broadband. on 03-12-2022 10:11. Virgin Media had reported me for late payment so my unblemished credit rating is down a notch. I'm a Very Insightful Person, I'm here to share knowledge. Powerlines use your home's electrical wiring to connect devices. Virgin's broadband speeds and packages: Via its own broadband network, which uses DOCSIS® 3 cable technology, it has the fastest average download speeds of all the UK’s main ISPs of 1,130Mbps. The average internet speed for Virgin Media Broadband is 190 Mbps and their median download speed is 135 Mbps. £8p/m extra or included with Gig1 or Volt. Virgin Media offers business broadband on a choice of Voom Fibre plans including Voom 400, Voom 600, Voom 800 & Voom Gig1. External Works before Installation Problem!! on 18-05-2022 16:29. At launch, Stream is available to both new and existing customers who take a Virgin Media broadband only or broadband and home phone package, offering a quick and easy entertainment add on that pairs perfectly with the company’s lightning-fast broadband – offering speeds up to 22x faster than the UK average. If you see two software update options available, choose the one you want to install. Search Search. I was told when purchasing the broadband package that fibre was available here and already in use, so am wondering if I'm missing something. That’s the fastest WiFi guarantee of any major provider. Virgin Media services are only available in eligible Virgin Media network areas. 0 and phone. Alternatively, you’ll get a Hub 4 if you sign up to Gig1 fibre broadband. Had a really good installation experience today, couple of guys came out, very friendly , did a nice neat job with the install and then cleaned up after themselves. Excludes broadband faults and broadband network outages. I'm not entirely convinced I am getting the full 1gb, even on my. At least 30Mbps download speeds in every room or £100 one-off credit. About Press Copyright Contact us Creators Advertise Developers Terms Privacy Policy & Safety How YouTube works Test new features NFL Sunday Ticket Press Copyright. I’ve had the new external Virgin box installed ready for my new 360 box and internet. Voom Gig1 fibre broadband is seriously quick. speed While there’s not a huge amount of difference here with the download speeds, what does separate them is their broadband coverage. TV box - 15 mins. Push the white cable with the black label into the Hub. Up to 3 WiFi Pods if needed. Once your existing Netflix plan ends, you can add Netflix to your Virgin Media bill when you restart your plan – either on the Virgin TV box or in. The answer is yes. £8p/m extra or included with Gig1 or Volt. Hoping someone can help me with a pre-installation question. An installation fee of €60 applies for each additional point ordered unless an active cable outlet point is already in. Check your postcode: 2. )In this video, I am showing the sta. Offer Ends 03/01/2024. UK’s Fastest Major Broadband Provider: based on Gig1 Fibre avg download. Virgin Fibre Areas only. Pay Monthly SIMs; Family Plan; Learn about mobile. Tap Install Now. That is the date you start the compensation clock from. 0 and BT scores 1. Check your postcode: Enter your postcode and address into the box on our Uswitch broadband page to see what's available in your area. Your use of the services will be governed by the terms of this agreement. Excludes Essential broadband customers from 10 November 2022. This promotion means you won’t pay the usual setup fee of £35. You may find it is just a cable coming in through the wall, in which case a simple adaptor is what is needed. During installation, Virgin Media Internet Security will look for conflicting or older security software programs running on your machine and prompt you to remove the software. Virgin is available in the new property but has not previously been connected. They’re very, very fast. No setup fee is available on all bundles, broadband & phone, and broadband only packages. From here, you can give friends or. It uses cable, which is an old technology based on contention (sharing your broadband with all your neighbor's etc). The wi-fi performance of VM's hub's, however, is generally rated as poor on here no matter where it is located. Equipment - All the necessary Virgin Media kit, such as our wireless broadband Hub, will be provided to you. They will run the cable underground. You’ll leave the Hub alone for 10 minutes and the TV 360 box for 5 minutes, while they’re sorting themselves out. Welcome to Virgin Media, home of Superfast broadband, TV, landline & mobile deals. Further exclusions & legal stuff apply. 3. My virgin Mobile account allows you to manage your virgin mobile services. Installing Our Equipment – Quickstart (self-installation) and Technician Installation. At least 30Mbps download speeds in every room or £100 one-off credit. Get it for your Android device. 0/3. Customers in certain areas can subscribe to its fastest deal, Gig1, which has an average speed of over 1Gbps (1,000Mbps). An installation fee of €60 applies for each additional point ordered unless an active cable outlet point is already in. Tap Manage next to Manage your Virgin Media Mail app password under Virgin Media Mail c. At least 30Mbps download speeds in every room or £100 one-off credit. 2. I'm trying to reach them so I can get Virgin Media cable to install in my house as part of a renovation ahead of a move, which I've scheduled in a few weeks. £8p/m extra or included with Gig1 or Volt. It comes on an 18-month contract and you’ll have to pay a one-off setup fee so we can get you up and running. In this article, we will learn about the different options to install Virgin media's Broadband; self-install kit (Quickstart) or to have your Broadband installed by a technician. Plug into the Hub. All sorted. Regardless of whether you're signing up to an internet service provider on the Openreach network, or Virgin Media, there's a standard set-up time of 2 weeks.